Holiday Inn Express & Suites Asheville SW

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Key details

Hotel Overview and Details

12 Rocky Ridge Road, Asheville, 28806

Near Westerly Lake

Great

8.4

9.0

/10

4.2

4.3

Loved by Holiday Inn Express & Suites Asheville Sw - Outlet Ctr Area By Ihg guests

Comfortable bed

Friendly staff

Clean rooms

Excellent location

Easy check-in

"Those beds and pillows omg."

Amanda from United States

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"The room was just right for our family of 3, with 2 queen beds plus fridge, coffee, and microwave."

SouthernFamilyOf3 from United States

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"It had an outdoor pool and inside hot tub."

Donna from United States

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3-star comfort near Asheville Outlet Center

Amenities

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offers a spacious indoor hot tub accessible year-round, perfect for relaxation after a day exploring the area. The outdoor pool complements the covered gazebo, providing a tranquil place to unwind outdoors. Guests can enjoy complimentary self-parking and easy access to key local attractions.

Rooms

The hotel features 108 guest rooms, including 21 spacious suites, each newly renovated for a fresh feel. Rooms come equipped with mini-refrigerators, microwaves, and Keurig coffee makers for added convenience. Bedside outlets and plush bedding ensure a restful night's sleep.

Location

Situated just minutes from downtown Asheville, the hotel is conveniently located near the Asheville Outlet Mall and the Biltmore Estate. The scenic Blue Ridge Parkway and Great Smoky Mountains National Park are also easily accessible for outdoor activities. Guests can explore the local area's many breweries and cultural attractions.

Dining

Guests can start their mornings with the complimentary Express Start Breakfast, featuring hot items like scrambled eggs, bacon, and pancakes. Coffee and tea are available in the lobby throughout the day. For lunch and dinner, nearby restaurants offer a variety of local cuisine options.

Pet-Friendly Policies

The hotel welcomes pets with a non-refundable fee, allowing guests to bring their furry friends along for the stay. Up to two dogs per room are permitted, with a weight limit of 35 lbs. This pet-friendly approach enhances the experience for travelers who do not want to leave their pets behind.

Highlights

Location: Minutes from downtown Asheville

Rooms: 108 guest rooms, including 21 spacious suites

Dining: Complimentary Express Start Breakfast

Wellness: Indoor hot tub open year-round

Must-do experiences

Hike to Craggy Gardens for stunning mountain views and wildflowers.
Taste the famous Blue Ridge BBQ at 12 Bones Smokehouse.
Visit the Asheville Art Museum for contemporary local artwork.
Explore the River Arts District for unique galleries and studios.
Don't miss the Biltmore Estate for a glimpse of historic grandeur.

Location: Perfect

9.0/10Review score

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Highlights from guests

DiningBreakfast Bonanza

The breakfast had many options. There were omelets, sausage, biscuits, gravy, cereals, muffins, yogurts, bagels, pancakes, juices, milk and coffee.

Emily Carter from United States

Review on

Spa & LeisureRelax After Activity

After hiking and seeing the Biltmore Estate, the hot tub helped relax sore muscles.

Kenji Tanaka from Japan

Review on

BathroomShower Bliss

The shower had strong, hot water pressure and the bathroom felt especially clean and new.

Pietro Rossi from Italy

Review on

Room FeaturesBalcony Bonus

I got a nice surprise: a room with a balcony! It was a great place to relax outside.

Ingrid Muller from Germany

Review on

Choose Your Room Category

The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.

King Suite Sofa Bed Ground Floor
2 persons
32 sq. feet
1 King-size bed and 1 Sofa bed
room details
Suite Two Queen Beds Jetted Tub
2 persons
37 sq. feet
2 King Size Beds
room details
King Suite Sofa Bed
2 persons
32 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Heating
room details

Show all rooms

Room Availability and Pricing Calendar

Find available rooms and check today's best prices!

July 2026 - July 2027

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Check-in/ Check-out

Facilities

This hotel provides premium amenities for a memorable and relaxed stay

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Canoeing
Skiing
Hiking
Horseback riding
Cycling
Tennis court
Bowling
Golf course
Billiard tables
Squash
Fishing

Services

Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Spa & Leisure

Seasonal outdoor pool
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

12 Rocky Ridge Road, Asheville, 28806

Explore Asheville

Asheville Outlets

13 minutes' walk

Shopping destination featuring over 75 stores, including major brands and local favorites, great for a day of retail therapy.

Biltmore

10 minutes' drive

America's largest home offers stunning architecture and gardens. Winery tours available, perfect for history and wine lovers.

The North Carolina Arboretum

12 minutes' drive

Beautiful gardens and walking trails, showcasing local plant life. Great for family outings or peaceful strolls.

Biking at Bent Creek

10 minutes' drive

Scenic biking trails for thrill-seekers, rental services available nearby. Perfect for adventurous travelers.

Yoga at Local Studios

10 minutes' drive

Relaxation sessions offered at studios nearby. Classes for all levels, ensuring serenity and wellness during your stay.

Long John Silver's

13 minutes' walk

Casual seafood chain known for its crispy fish and shrimp. Family-friendly atmosphere, perfect for a quick meal.

The Corner Kitchen

10 minutes' drive

Local favorite featuring farm-to-table dishes. Cozy atmosphere and a menu rich in regional flavors. Reservations recommended.

Asheville Civic Center

10 minutes' drive

Hosts concerts and sports events, vibrant atmosphere, perfect for all ages. Check the schedule for upcoming shows.

Live Music at The Grey Eagle

10 minutes' drive

Local venue for live performances featuring diverse genres. Enjoy a casual vibe and great drinks, ideal for music lovers.

Navigating city

City Centre
Asheville 13 min · 5.2 mi
Airports
Asheville Regional (AVL) 21 min · 8.5 mi
Greenville-Spartanburg International (GSP) 172 min · 71.2 mi

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of US$10 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2007

Number of floors:

Number of rooms:

108

Former name

holiday inn express & suites asheville sw - outlet ctr area, an ihg hotel

Guest Reviews and Hotel Ratings

Honest Guest Feedback Based on Real Stays

Review score

Based on 369 verified reviews

8.4 /10

Great

81 %

Recommend

Breakfast

7.5/10

Cleanliness

8.9/10

Comfort

8.9/10

Facilities

8.7/10

Free WiFi

8.7/10

Location

9.0/10

Paid Wi-Fi

6.5/10

Staff

9.0/10

Value for money

8.5/10

Pros

Clean linens

Comfortable bed

Courteous staff

Delicious breakfast

Cons

Threadbare towels

WiFi access

Room reservation

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Questions of the users

About Holiday Inn Express & Suites Asheville Sw - Outlet Ctr Area By Ihg

Is the swimming pool currently available for guests?

10 April 2024

Yes, the pool is open for use, and while rooms do not feature kitchens, they are equipped with a microwave and refrigerator.

Are there options for rooms with balconies?

15 May 2024

Some rooms provide balconies. It's advisable to contact the hotel directly to see if a balcony room can be reserved based on availability.

What is the distance to the Biltmore Estate from the hotel?

22 March 2024

The Biltmore Estate is approximately 11 kilometers away, which translates to around a 10-minute drive.

Can guests access a hot tub during their stay?

5 February 2024

Yes, there's an indoor hot tub available year-round, operating daily from 10:00 AM to 10:00 PM.

How close is the hotel to the downtown Asheville area?

3 January 2025

The downtown area is about 8 kilometers away, taking roughly 10 minutes to reach by car.

Are there ADA accessible rooms available at the hotel?

19 February 2024

Certain room types are not ADA accessible. However, there is a One Queen Handicapped room with a roll-in shower that meets these requirements.

Is all accommodation within the hotel smoke-free?

8 November 2024

Yes, all rooms in the hotel are designated as non-smoking spaces.

What breakfast options are offered to guests?

2 September 2024

Breakfast includes various items such as muffins, yogurt, hot Jimmy Dean biscuits, and beverages like coffee and orange juice, served fresh every morning.

Do rooms offer mountain views?

26 April 2024

Yes, many rooms provide beautiful mountain views, enhancing your stay in the Asheville area.

Are service animals allowed in the hotel?

30 June 2024

Yes, service animals are permitted in the hotel, in accordance with North Carolina's regulations.

Are hair dryers available in the guest rooms?

15 August 2024

All rooms are equipped with hair dryers for guest convenience.

Is there free WiFi available throughout the hotel?

1 October 2024

Yes, complimentary high-speed WiFi is available for all guests in the hotel.