Save up to 10%
by booking directly
compared to Booking.com
Check rooms and rates
From144US$ /night
Check-in
24Feb2026Select date
Check-out
25Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview and Details

12 Rocky Ridge Road, Asheville, North Carolina, United States, 28806
-
Near Westerly Lake
Great
8.4
8.9
/10
4.3
4.3
/5

Amenities

The Holiday Inn Express & Suites Asheville SW offers a heated indoor hot tub that operates year-round, allowing relaxation regardless of the season. Guests can take advantage of the complimentary parking available for both cars and buses, enhancing convenience during their stay. A covered outdoor gazebo next to the spacious pool provides a comfortable space to unwind outdoors.

Rooms

The hotel consists of 108 rooms, including 21 suites designed to cater to the modern traveler. Each room is equipped with a mini refrigerator and microwave, making it easy for guests to prepare snacks and beverages. Newly renovated guest rooms feature crisp, white linens and large workspaces to accommodate business and leisure travelers.

Location

Holiday Inn Express & Suites Asheville SW is conveniently located near the Asheville Outlets, providing easy access for shopping enthusiasts. Situated just ten minutes from the historic Biltmore Estate, guests can explore America's largest privately-owned home and its beautiful gardens. Additionally, the hotel serves as a gateway to the Blue Ridge Parkway and Great Smoky Mountains National Park.

Dining

Guests can start their day with a complimentary breakfast featuring hot and fresh favorites at the Express Start Breakfast bar. Breakfast options include scrambled eggs, pancakes, bacon, and fresh-ground coffee to energize guests for their day ahead. The hotel also provides complimentary coffee in the lobby throughout the day.

Pet Policies

The hotel welcomes pets with an additional fee, allowing guests to bring their furry companions along for their stay. Each room can accommodate two dogs, with a weight limit of 35 lbs per dog. This pet-friendly policy provides added flexibility for travelers who wish to include their pets in their Asheville adventure.

Highlights

Location: Close to Asheville Outlets for shopping

Rooms: 108 rooms and 21 suites available

Dining: Complimentary hot breakfast every morning

Wellness: Indoor hot tub available year-round

Must-do experiences

  • Hike to Craggy Gardens for stunning mountain views and wildflowers.
  • Taste the famous Blue Ridge BBQ at 12 Bones Smokehouse.
  • Visit the Asheville Art Museum for contemporary local artwork.
  • Explore the River Arts District for unique galleries and studios.
  • Don't miss the Biltmore Estate for a glimpse of historic grandeur.
View all

Choose Your Room Category

The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.
King Suite Sofa Bed Ground Floor
2 persons
345 sq. feet 
1 King-size bed and 1 Sofa bed
Suite Two Queen Beds Jetted Tub
2 persons
400 sq. feet 
2 King Size Beds
King Suite Sofa Bed
2 persons
345 sq. feet 
1 King-size bed and 1 Sofa bed
Heating
Air conditioning
Standard King Room
2 persons
315 sq. feet 
1 King-size bed
Heating
Air conditioning
Click button to see more rooms
Show all rooms
Show all roomsLess

Room Availability and Pricing Calendar

Find available rooms and check today's best prices!

Facilities

This hotel provides premium amenities for a memorable and relaxed stay
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Skiing
  • Hiking
  • Horseback riding
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Billiard tables
  • Squash
  • Fishing

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Spa & Leisure

  • Seasonal outdoor pool
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Hotel Location

12 Rocky Ridge Road, Asheville, North Carolina, United States, 28806
Map view
12 Rocky Ridge Road, Asheville, North Carolina, United States, 28806
Nearby
Sardis United Methodist Church
2000 ft
Restaurants
Long John Silver's
3500 ft
800 Brevard Road
Explore Asheville
Explore Asheville
Top Attractions
Activities
Dining
Entertainment
Asheville Outlets
13 minutes' walk
Shopping destination featuring over 75 stores, including major brands and local favorites, great for a day of retail therapy.
Biltmore
10 minutes' drive
America's largest home offers stunning architecture and gardens. Winery tours available, perfect for history and wine lovers.
The North Carolina Arboretum
12 minutes' drive
Beautiful gardens and walking trails, showcasing local plant life. Great for family outings or peaceful strolls.
Biking at Bent Creek
10 minutes' drive
Scenic biking trails for thrill-seekers, rental services available nearby. Perfect for adventurous travelers.
Yoga at Local Studios
10 minutes' drive
Relaxation sessions offered at studios nearby. Classes for all levels, ensuring serenity and wellness during your stay.
Long John Silver's
13 minutes' walk
Casual seafood chain known for its crispy fish and shrimp. Family-friendly atmosphere, perfect for a quick meal.
The Corner Kitchen
10 minutes' drive
Local favorite featuring farm-to-table dishes. Cozy atmosphere and a menu rich in regional flavors. Reservations recommended.
Asheville Civic Center
10 minutes' drive
Hosts concerts and sports events, vibrant atmosphere, perfect for all ages. Check the schedule for upcoming shows.
Live Music at The Grey Eagle
10 minutes' drive
Local venue for live performances featuring diverse genres. Enjoy a casual vibe and great drinks, ideal for music lovers.
Navigating city
City Centre
Asheville13 min  ·  5.2 mi
Airports
Asheville Regional Airport (AVL)21 min  ·  8.6 mi
Greenville-Spartanburg International Airport (GSP)173 min  ·  71.5 mi
Want Access to Early Bird Booking Discounts?
Unlock Exclusive Savings Instantly!
Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of US$10 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2007
Number of floors:
5
Number of rooms:
108
Former name
holiday inn express & suites asheville sw - outlet ctr area, an ihg hotel

Guest Reviews and Hotel Ratings

Honest Guest Feedback Based on Real Stays
Review score
Based on 322 verified reviews
8.6/10
Great
84%
Recommend
Breakfast
8.0/10
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.7/10
Free Wi-Fi
9.0/10
Location
8.8/10
Paid Wi-Fi
6.5/10
Staff
8.8/10
Value for money
8.3/10
Pros
Clean linens
Comfortable bed
Courteous staff
Delicious breakfast
Cons
Threadbare towels
WiFi access
Room reservation
Guest reviews
based on 368 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Holiday Inn Express & Suites Asheville Sw - Outlet Ctr Area By Ihg
Is the swimming pool currently available for guests?
10 April 2024
Yes, the pool is open for use, and while rooms do not feature kitchens, they are equipped with a microwave and refrigerator.
Are there options for rooms with balconies?
15 May 2024
Some rooms provide balconies. It's advisable to contact the hotel directly to see if a balcony room can be reserved based on availability.
What is the distance to the Biltmore Estate from the hotel?
22 March 2024
The Biltmore Estate is approximately 11 kilometers away, which translates to around a 10-minute drive.
Can guests access a hot tub during their stay?
5 February 2024
Yes, there's an indoor hot tub available year-round, operating daily from 10:00 AM to 10:00 PM.
How close is the hotel to the downtown Asheville area?
3 January 2025
The downtown area is about 8 kilometers away, taking roughly 10 minutes to reach by car.
Are there ADA accessible rooms available at the hotel?
19 February 2024
Certain room types are not ADA accessible. However, there is a One Queen Handicapped room with a roll-in shower that meets these requirements.
Is all accommodation within the hotel smoke-free?
8 November 2024
Yes, all rooms in the hotel are designated as non-smoking spaces.
What breakfast options are offered to guests?
2 September 2024
Breakfast includes various items such as muffins, yogurt, hot Jimmy Dean biscuits, and beverages like coffee and orange juice, served fresh every morning.
Do rooms offer mountain views?
26 April 2024
Yes, many rooms provide beautiful mountain views, enhancing your stay in the Asheville area.
Are service animals allowed in the hotel?
30 June 2024
Yes, service animals are permitted in the hotel, in accordance with North Carolina's regulations.
Are hair dryers available in the guest rooms?
15 August 2024
All rooms are equipped with hair dryers for guest convenience.
Is there free WiFi available throughout the hotel?
1 October 2024
Yes, complimentary high-speed WiFi is available for all guests in the hotel.

Next best alternative

Consider them for your next trip.
Check-in
24Feb2026Select date
Check-out
25Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Need more options?
Check Top hotels near Holiday Inn Express & Suites Asheville Sw - Outlet Ctr Area By Ihg
The Inn On Biltmore Estate Asheville Exterior photo
Mobile-only price

The Inn On Biltmore Estate Asheville

9.0
Perfect236 reviews
3484m from property
USD 343USD 308
per night
Holiday Inn Asheville - Biltmore West By Ihg Exterior photo
Mobile-only price

Holiday Inn Asheville - Biltmore West By Ihg

8.6
Great259 reviews
4252m from property
USD 99USD 89
per night
Clarion Pointe Biltmore Village Asheville Exterior photo
Mobile-only price

Clarion Pointe Biltmore Village Asheville

8.3
Great723 reviews
6595m from property
USD 88USD 79
per night